Privacy policy

Effective as of 05/09/2026

PREMISE

This privacy policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Italian Privacy Code (Legislative Decree No. 196 of 30 June 2003, as amended). This document has also been prepared in accordance with the Guidelines issued by the Italian Data Protection Authority (Garante per la protezione dei dati personali), with specific regard to the Guidelines on combating spam issued on 4 July 2013.

  • Data Controller: Aeternus S.r.l.

  • Registered Office: Via San Giovanni Bosco, 7, 24126 Bergamo (BG), Italy

  • VAT Number / Tax ID: 04878910167

  • Competent Chamber of Commerce: Bergamo (REA: BG - 496206)

  • Share Capital: €10,000.00 (fully paid-up)

  • Certified Email (PEC): aeternus@pec.it

  • Email: ipse@aeternus.it

  • Website covered by this policy: www.ip-se.com ("Site")

The Data Controller has not appointed a Data Protection Officer (DPO). Therefore, you may submit any inquiries or requests directly to the Data Controller using the contact details above.

GENERAL INFORMATION

This document describes how the Data Controller processes your personal data provided on the Site.

The main processing activities of your personal data are outlined below, detailing the legal basis for each processing activity, whether providing your data is mandatory or optional, and the consequences of refusing to provide such data. To comprehensively explain your rights, where necessary, we have also specified if and when certain data processing operations are not carried out.

On this Site, you may input personal data belonging to third parties. If you do so, you warrant and represent that you have obtained prior valid consent from these individuals for the submission of their personal data. Consequently, you agree to indemnify and hold harmless the Data Controller against any liability, claim, or expense arising therefrom.

Registration on the Site

The information and data requested during registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the Data Controller to registered users.

The legal basis for the processing is the need for the Data Controller to perform pre-contractual measures adopted at the request of the data subject.

The provision of data is optional. However, your refusal to provide the data will make it impossible to register on the Site.

It is also possible to register on the Site using external services. In this case, your registration data will be shared with the companies providing these external services for the sole purpose of enabling registration on the Site. The legal basis for this processing is the legitimate interest of the Data Controller in allowing registration on the Site through external services.

The provision of personal data for this purpose is purely optional. However, failure to consent to the processing of the data will make it impossible to register through external services.

Purchases on the Site

Your personal data will be processed to allow you to make purchases on the Site. In the case of placing an online purchase order, this is to enable the conclusion of the purchase agreement and the proper execution of the transactions related thereto (and, where necessary under sector-specific regulations, to fulfill tax obligations).

This processing of personal data also includes the possibility of sending communications (e.g.: tracking, order information, and requests to submit a review) through automated tools such as email and/or SMS and/or WhatsApp.

The legal basis for the processing is the obligation of the Data Controller to perform the contract with the data subject or to comply with legal obligations.

Regardless of the above (and therefore of your consent), the Data Controller may process your data for so-called "soft-spam" purposes, governed by art. 130 of the Privacy Code.

This means that, strictly limited to the email provided by you in the context of a purchase through the Site, the Data Controller will process the email to allow direct marketing of similar products/services, provided that you do not object to such processing in the manner provided for in this privacy policy.

The legal basis for the processing is the legitimate interest of the Data Controller in sending this type of communication. This legitimate interest can be deemed equivalent to the data subject's interest in receiving "soft-spam" communications.

The Data Controller may send emails to remind the user to complete a purchase. The legal basis for this processing is the legitimate interest of the Data Controller in sending this type of communication.

Through the "follow on shop" option, the Data Controller may also process your personal data to send updates by email and/or phone (depending on the options available on the Site from time to time) regarding the status of orders, shipments, and/or supplies.

The legal basis for this processing is the legitimate interest of the Data Controller in sending this type of communication. This interest equals your interest in receiving this type of update.

The provision of personal data for this purpose is optional. However, if the personal data is not provided, it will not be possible for the Data Controller to send this type of communication.

The Data Controller does not offer products or services prohibited to minors under the age of 18. Consequently, no specific age verification system is implemented, as there is no content subject to statutory restrictions.

Answering your requests

Your data will be processed to respond to your requests for information.

The provision is optional, but your refusal will make it impossible for the Data Controller to answer your questions.

The legal basis for the processing is the legitimate interest of the Data Controller in following up on the user's requests. This legitimate interest is equivalent to the user's interest in receiving a response to communications sent to the Data Controller.

If you fill out the appropriate form on the Site, the Data Controller may use your personal data to manage the request for a quote and/or service.

The provision of data is optional, but in the absence thereof, the Data Controller will not be able to process the request.

The legal basis for the processing is the legitimate interest of the Data Controller in responding to requests sent by users, an interest that corresponds to the user's interest in receiving a response.

The Data Controller may also process personal data for the purpose of managing support requests (tickets). In this case too, the legal basis is the legitimate interest of the Data Controller in providing a reply, in line with the user's interest in receiving support.

Generic marketing

Subject to your consent, the Data Controller may process the personal data provided by you in order to send you advertising material and/or newsletters relating to its own products or those of third parties.

The legal basis for this processing is your consent.

The provision of personal data for this purpose is purely optional.

Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products/services of the Data Controller and/or third parties, as well as make it impossible for the Data Controller to carry out market research, including surveys aimed at assessing user satisfaction, and to send you newsletters.

These communications will be sent to the email and/or telephone number provided by you on the Site (in the latter case also via SMS and/or WhatsApp).

We use Google services, such as Google Ads and Google Analytics, to personalize advertisements and improve user experience. This includes the collection of personal data and cookies, used to show you ads in line with your preferences. At the time of consent, you will be asked to authorize the use of this data. More details on the use of cookies and consent management are available in the cookie policy of this website.

Profiling

Subject to your consent, the Data Controller may process your personal data for profiling purposes, i.e., for the analysis of your consumption choices by tracking the type and frequency of purchases made by you, in order to send you advertising material and/or newsletters relating to its own products or those of third parties, of your specific interest.

The legal basis for this processing is your consent.

The provision of data for this purpose is purely optional.

Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the Data Controller to develop your commercial profile by tracking your purchasing choices and habits, as well as to send you advertising material relating to products of the Data Controller and/or third parties, of your specific interest.

These communications will be sent to the email and/or to your telephone number (in the latter case also via SMS and/or WhatsApp).

Assignment of data

The Data Controller does not assign your personal data to third parties.

Geolocation

When accessing the Site, you may receive a notification on your device (fixed and/or mobile) giving you the option to allow or deny the identification of the device itself (so-called geolocation).

You may freely allow or refuse this setting, without this leading to substantial changes in the functionality of the Site.

You may change your geolocation settings at any time through the settings of your device.

The legal basis for the processing consists in the legitimate interest of the Data Controller in providing services relevant to the user's location.

This legitimate interest equals the user's interest in receiving services that are as relevant as possible to their location.

Curriculum Vitae

It is not possible to submit curricula vitae through the Site. Therefore, your data will not be processed for these purposes.

Booking appointments

There are no third-party appointment booking systems active on the Site.

Therefore, your data will not be processed for this purpose.

In any case, you can always contact the Data Controller using the contact details provided in the premise.

Photographs and videos

The Data Controller does not request the publication of photographs and/or videos portraying you.

Therefore, your data will not be processed for these purposes.

Web scraping

The use of any automated process or system to access, acquire, copy, or monitor any part of our website, including, but not limited to, web scraping, crawling, or spidering techniques, is expressly prohibited.

The Data Controller reserves the right to adopt all necessary measures, including legal action, to prevent and prosecute any unauthorized scraping activity.

By using the Site, the user or any third party undertakes not to:

  • use automated systems, such as bots, scrapers, or spiders, to access or interact with the Site;

  • collect content, data, or other information on the Site without explicit written authorization;

  • distribute, display, publish, or otherwise use content acquired through scraping techniques without consent.

    Any violation of this clause will be considered a material breach of the terms of use of the Site and will result in appropriate measures being taken, including the potential suspension of access to the site and the initiation of legal actions to protect the interests of the Data Controller.

Communication of personal data

As part of its ordinary business, the Data Controller may communicate your personal data to certain categories of recipients.

In Article 2 you can find the list of recipients to whom the Data Controller communicates your personal data.

To facilitate the protection of your rights, Article 2 may specify in certain cases when your data is not communicated to third parties.

The "communication" of personal data to third parties is different from "assignment" (governed by the preceding point).

In fact, in communication, the third party to whom the data is transmitted can use it only for the specific purposes described in the relationship with the Data Controller.

In assignment, on the other hand, the third party becomes an autonomous Data Controller of the personal data.

Furthermore, your consent is always required in order to assign your personal data to third parties.

Without prejudice to the foregoing, it is understood that the Data Controller may still use your personal data to properly fulfill the obligations laid down by applicable laws.

SPECIFIC PRIVACY DISCLOSURE

Art. 1 Methods of processing

1.1 The processing of your personal data will be carried out mainly with the aid of electronic or automated means, according to methods and with tools suitable to guarantee the security and confidentiality of personal data.

1.2 The information acquired and the methods of processing will be relevant and not excessive in relation to the type of services rendered. Your data will also be managed and protected in secure computer environments appropriate to the circumstances.

1.3 No "special categories of data" are processed through the Site. Special categories of data are those that can reveal racial and ethnic origin, religious, philosophical, or other beliefs, political opinions, membership of parties, trade unions, associations, or organizations of a religious, philosophical, political, or trade union nature, health status, and sex life.

1.4 No judicial data is processed through the Site.

Art. 2 Communication of personal data

The Data Controller may communicate your personal data to specific categories of recipients.

The Data Controller wishes to inform users that, in the context of using the YouTube service (managed and owned by Google LLC), some personal data may be collected and shared.

This data collection is essential to provide and improve the user experience on our Site and to enable the viewing of video content integrated through the YouTube API.

In detail, when a user views video content through the YouTube API on our Site, the following information may be collected:

IP Address: Used to connect the user's device to YouTube for video transmission.

Behavioral Data: Includes information on how the user interacts with the videos, which videos are viewed, and for how long.

Location Information: Used to provide relevant content based on the user's geographical location.

This data is collected automatically by the system and, in some cases, may be stored to improve user experience and for internal analytical purposes at YouTube.

It is specified that our Site uses YouTube API services and, by viewing content through these APIs, the user accepts YouTube's Terms of Service available at: https://www.youtube.com/t/terms.

For further details on data management by Google LLC, users are invited to consult Google LLC's privacy policy at: http://www.google.com/policies/privacy and YouTube's at: https://www.youtube.com/intl/ALL_it/howyoutubeworks/our-commitments/protecting-user-data/.

Details on the use of user-related API Data

User-related API Data: When a user interacts with YouTube videos integrated on our Site, data such as viewing preferences, history of viewed videos, and interactions with video content (likes, comments, shares) may be collected.

This data is made available through the YouTube API and helps to understand how users interact with video content.

Access to data via the API Client: Our Site may use specific API calls to request and receive data from YouTube.

This may occur when a user views a video, with the system automatically recording relevant information.

Data collection: Data is automatically collected by YouTube's system when users interact with YouTube videos on our Site.

This process is essential to provide a smooth and personalized user experience.

Data retention: The collected data is stored securely in YouTube's systems for a period that does not exceed the necessity of use.

YouTube adopts all necessary security measures to protect this data from unauthorized access or unlawful use.

Data use: YouTube uses this data for various purposes, including:

  • Internal Analysis: To better understand user interactions with video content and improve the quality of YouTube services.

  • Personalization of Content: To offer users a more personalized experience based on their preferences and interaction history.

  • Improvement of User Experience: To identify and resolve any technical issues and optimize the accessibility of video content.

The Data Controller may communicate your personal data to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative measures.

  • Your personal data may also be communicated to all those public and/or private individuals, natural and/or legal persons (legal, administrative, and tax consulting firms, Judicial Offices, Chambers of Commerce, Labor Chambers and Offices, etc.), where communication is necessary or functional to the proper fulfillment of obligations arising from the law.
  • The Data Controller does not employ staff and/or collaborators in any capacity. Therefore, your personal data will not be communicated to this category of subjects.
  • The Data Controller does not make use of companies, consultants, or professionals responsible for the installation, maintenance, updating, and, in general, the management of the hardware and software of the Data Controller. Therefore, your data will not be communicated to these categories of subjects.
  • For sending its communications, the Data Controller uses external companies responsible for sending this type of communication (CRM platforms). Your personal data (in particular your email) may therefore be communicated to these companies.
  • The Data Controller does not use external companies to provide customer care services.
  • The Data Controller makes use of banking institutions and companies that manage national and international payment circuits for online payments of products and services purchased through the Site.
  • The purchaser's personal data may be communicated to post offices, couriers, or forwarders responsible for delivering the Products purchased through the Site.
  • The personal data of purchasers is not communicated to providers of technology based on generative artificial intelligence.

The Controller reserves the right to modify the above list based on its ordinary operations. Therefore, you are invited to regularly access this information notice to check to which subjects the Data Controller communicates your personal data.

Art. 3 Retention of personal data

3.1 This article describes how long the Data Controller reserves the right to retain your personal data.

  • Your personal data will be retained only for the time necessary to guarantee the proper provision of the services offered through the Site.
  • For the purpose of executing the sales contract, the data will be retained for 10 years from the date of receipt of the purchase order. This is to allow the Data Controller to exercise its right of defense and to demonstrate that it has correctly executed the contract.
  • As provided for by Article 2220 of the Italian Civil Code, invoices, as well as all accounting records in general, are retained for a minimum period of ten years from the date of registration, so that they can be presented in case of inspection.
  • For customer care purposes, the data will be deleted once the assistance service is completed and, in any case, within a maximum period of 3 months from the last exchange of emails with the data subject.
  • For marketing purposes, personal data will be retained until consent is revoked. For inactive users, personal data will be deleted one year after the sending of the last email that was viewed.
  • Through the Site (or in any case by making a request to the Data Controller) it is possible to delete the user's account. In this case, all stored personal data will be deleted and will not be retained by the Data Controller for any purpose.
  • Personal data provided through the quote request form will be retained for the time strictly necessary to respond to the request and, in any case, for a period not exceeding 6 months from receipt thereof. After this period, the data will be deleted or anonymized, subject to any legal obligations requiring longer retention.

3.2 Without prejudice to the provisions of Article 3.1, the Data Controller may retain your personal data for the time required by specific regulations, as amended from time to time.

Art. 4 Transfer of personal data

4.1 The Data Controller is based in a country that presents an adequate level of security from a regulatory standpoint. If the transfer of your personal data takes place to a non-EU country for which the European Commission has issued an adequacy decision, the transfer is considered safe from a regulatory standpoint in any case. This article 4.1 indicates from time to time the countries to which your personal data may potentially be transferred and where the European Commission has issued an adequacy decision.

  • To allow the proper operation of the Site, your personal data may be transferred abroad. This is permitted based on European Commission Decision 2002/2/EC of 20 December 2001 (published in the Official Journal of the European Communities L 2/13 of 4 January 2002) which found that Canada provides an adequate level of protection for personal data transferred from the European Union to recipients subject to the Canadian Personal Information Protection and Electronic Documents Act ("the Canadian Act") of 13 April 2000.
  • Your personal data may be transferred to the USA based on the provisions of the European Commission's adequacy decision. With this decision, the European Commission decided that the USA offers personal data protection comparable to that offered by the European Union.

4.2 Without prejudice to what is indicated in Article 4.1, your data may also be transferred to non-EU countries for which the European Commission has not issued an adequacy decision. You are therefore invited to review this Article 4.2 regularly to determine to which of these countries your data may potentially be transferred.

4.3 In this article, the Data Controller indicates the countries to which it may specifically direct its activity. This circumstance may imply the application of the legislation of the reference country, together with that governing the relationship with the user based on what is indicated in the Premise.

  • Personal data of individuals located in Australia is processed through the Site. This information notice has been drafted taking into account the provisions of Australian national and federal legislation. In particular, reference is made to the Federal Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
  • The Site also handles personal data of Canadian users. Therefore, Canadian users are informed that this privacy policy also complies with the provisions of the Personal Information Protection and Electronic Documents Act.
  • The California Consumer Privacy Act (CCPA) is a California law that was passed in June 2018. The Data Controller processes the personal data of Californian users pursuant to this law. The user is informed that the personal data processed is that communicated on the Site to allow the performance of the contract. The user may exercise the rights provided for by the CCPA by contacting the Data Controller at the contact details published in the premise.

Art. 5. Rights of the data subject

The Data Controller informs you that you have the right to:

  • ask the Data Controller for access to your personal data and the rectification or erasure of the same or the restriction of processing concerning you or to object to their processing, in addition to the right to data portability;

  • revoke consent at any time without prejudice to the lawfulness of the processing based on consent given before revocation;

  • lodge a complaint with a supervisory authority.

    The rights referred to above may be exercised with a request addressed without formalities to the contact details indicated in the Premise.

Art. 6. Amendments and Miscellaneous

The Data Controller reserves the right to make changes to this information notice at any time, giving appropriate publicity to users of the Site and ensuring in all cases an adequate and similar protection of personal data.

In order to view any changes, you are invited to regularly consult this information notice.

In the event of substantial changes to this privacy policy, the Data Controller may also provide notice thereof via email.